User Account, Password, and Security
You may access and use the Website and the Services either as a registered user or as a guest user. However, not all sections of the Website and Services will be accessible to guest users.
You shall ensure that the Account Information provided by You in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.
If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Ebricks has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Ebricks has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website / Services (or any portion thereof).
We at EBRICKS.IN always want to make our customers happy.
As we are dealing building and construction materials we donot entertain return of goods once delivered, however if you find any product broken or damaged during transportation we will replace it with fresh product.
Once delivered you cannot return the materials but before delivery if you are cancelling the material we will send you a partial refund within 15 working days deducting the transaction fees and transportation cost if any for the products.
It's important to us that you have a great experience here at EBRICKS.IN and the products you receive are exactly what you expected. If you feel that your product is not what you expected or aren't 100% happy with it, reach out and let us help! Drop us an email, give us a call, or chat with us. We will figure out a way to make things right.
Long term, it's much better for EBRICKS.IN, if you let us know when there's a problem. So, please, don't be shy. Let us know so we can earn your good feelings and continued business.
To return an item, please consult with us using our CONTACT US section or call us before the delivery is done and then after receiving green signal from us proceed to print and fill out our RETURN FORM and send the item to our warehouse with a note enclosed explaining the reason for the return and whether you'd prefer a replacement item, refund, or store credit. Please be sure to include your EBRICKS.IN Username / Email and if possible a copy of the packing slip.